Birmingham, AL, September 16, 2025
News Summary
OSG has announced it will delay the closure of its Birmingham production facility until December 2025, providing relief to employees and ensuring service continuity. Originally set for earlier this year, the decision reflects OSG’s commitment to client needs and employee support during this transition. The company will facilitate the move of operations to other locations after the eventual closure. This extension aims to help workers adjust and prepare for the future, while OSG remains dedicated to its workforce and community amid changes.
Birmingham Hears Good News as OSG Delays Facility Closure
In a recent development that has brought relief to many, OSG, a well-known national customer communications management company, has decided to delay the closure of its production facility located at 5200 East Lake Blvd in Birmingham until December 2025. Originally announced earlier this year, the closure was set to affect 135 employees. However, this extension allows for more time as the company navigates through this transition.
Initial Announcement and Extended Timeline
Back in March, OSG revealed plans to close the Birmingham facility, a decision that caused significant concern for both employees and the community. The company has now communicated to its workers that they can count on continued operations at the facility for an additional 20 months. Instead of rushing to shut down, OSG is focused on supporting the interests of its clients by ensuring a smooth transition, which is crucial for maintaining service continuity.
Client Needs Take Center Stage
The revised timeline is largely driven by the company’s commitment to meeting client needs during this changeover period. While the initial decision to close the facility was not influenced by economic conditions, the new approach reflects a growing understanding of the importance of maintaining consistent and high-quality service for their customers.
Future of Operations and Employee Support
Once the Birmingham facility does eventually close, the work currently done there will move to other OSG sites in Carol Stream, Illinois, Milwaukee, Wisconsin, and Mount Airy, North Carolina. This shift brings a question of job security for the Birmingham workforce, but OSG has made it clear that affected employees will continue to receive an array of resources. These include< b> severance packages, access to outplacement services, as well as continued support throughout the extended period until the closure.
Commitment Beyond Closure
OSG’s commitment to its Birmingham employees shines through this amended timeline. Throughout the upcoming months, the company aims to be a steadfast support system for its workforce. Investing in its facilities, employees, and the surrounding communities remains a top priority, even amidst operational changes. The company reassures its stakeholders that it is in a financially stable position and is fully committed to operational innovation and efficiency moving forward.
A Positive Outlook for the Community
The decision to extend operations is not just a business move; it’s a step towards ensuring that employees have more time to adjust and plan for the future. The Birmingham facility has been a part of the local landscape, and its extended operation brings a sense of normalcy and relief during these uncertain times. As OSG navigates this journey, the focus remains on maintaining quality service and ensuring that all workers are supported.
Conclusion
As Birmingham moves ahead with this new chapter, the news of the delayed closure brings a wave of optimism and reassurance to employees. With the company fully invested in its workforce and community, there’s hope for a seamless transition when the time does come for the Birmingham facility to close its doors.
FAQ
Why was the Birmingham facility closure delayed?
The closure was delayed to address client needs and ensure service continuity during the transition period.
What support will employees receive during the extended period?
Employees will continue to have access to severance packages, outplacement services, and additional resources.
Where will production move after the Birmingham facility closes?
Production will transition to other OSG facilities located in Carol Stream, Illinois, Milwaukee, Wisconsin, and Mount Airy, North Carolina.
What is OSG’s financial status?
OSG remains financially stable and is committed to operational innovation and efficiency.
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Additional Resources
- AL.com: OSG Delays Birmingham Facility Closure
- Wikipedia: Birmingham, Alabama
- ABC3340: OSG Closure Announcement
- Google Search: OSG Birmingham Facility Closure
- AL.com: Job Cuts at OSG Birmingham
- Google Scholar: Customer Communications Management
- Encyclopedia Britannica: Communication Management
- Google News: OSG Birmingham Facility

Author: STAFF HERE BIRMINGHAM WRITER
The BIRMINGHAM STAFF WRITER represents the experienced team at HEREBirmingham.com, your go-to source for actionable local news and information in Birmingham, Jefferson County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the Sidewalk Film Festival, Sloss Music & Arts Festival, Magic City Classic, and civil rights commemorations. Our coverage extends to key organizations like the Birmingham Business Alliance and the Birmingham Civil Rights Institute, plus leading businesses in healthcare, finance, and manufacturing that power the local economy such as UAB Medicine, Regions Bank, and Encompass Health. As part of the broader HERE network, including HEREHuntsville.com, we provide comprehensive, credible insights into Alabama's dynamic landscape.


