Birmingham Woman Sees Progress After Months of Unfinished Roof Repairs
Birmingham, Ala. – A Birmingham resident is finally seeing results after a lengthy and stressful experience involving a roofing contractor. Natalie Mapson, who initially shared her story this summer, faced months of uncertainty after paying a contractor $10,000 to repair her roof, which had been damaged during a storm earlier this year.
Trust Shaken
Mapson had chosen the contractor, Joey Ellis, because they are both members of the same church, and she felt that personal connection would lend trust to the transaction. However, after she paid him more than $10,000 in insurance money, Mapson waited for weeks, then months, with little to no progress on her roof repairs. Frustration mounted as the days turned into weeks, and she noted that the work remained unfinished for far too long.
Community Support Makes a Difference
After her story was covered, the community rallied behind her plight, and it appears that the pressure may have played a role in prompting Ellis to take action. Mapson recalls with a sense of relief when Ellis and some workers finally returned to her home. “They showed up one day and got the roof done in just two days,” she said, expressing gratitude for the sudden progress. However, she didn’t shy away from expressing her feelings during their visit and noted, “I know in my first interview I was calm, but I was trying not to be, as my grandma says, a butthole and act ugly, but I was really pi**ed.”
Repairs Almost Complete
As of now, Mapson’s roof is *mostly* finished. She mentioned that there is still a light on her enclosed front porch that needs fixing, but she has been assured by Ellis that he will return to complete this final task. This promise offers Mapson a glimmer of hope amid the stress of the situation.
A Weighing Burden Lifted
Mapson expressed her sense of relief now that her roof is repaired after enduring months of anxiety over the situation. “I’m just glad to finally have this behind me,” she said, emphasizing the emotional toll it had taken. The uncertainty of having a roof damaged by storm left her feeling vulnerable, and with the completion of the repairs, she can finally move forward.
Next Steps
As for Ellis, there has been an outreach for comments regarding the incident, which remains pending. The community and Mapson are hopeful that the final task will be completed soon, allowing everyone to put this issue in the past.
For residents in Birmingham, situations like Mapson’s underscore the importance of due diligence when hiring contractors and the potential for community support to play a crucial role in resolving disputes. With increased awareness, residents can take steps to protect themselves in future dealings.
As always, maintaining open lines of communication within the community can provide assistance and encouragement during difficult times.

Author: STAFF HERE BIRMINGHAM WRITER
The BIRMINGHAM STAFF WRITER represents the experienced team at HEREBirmingham.com, your go-to source for actionable local news and information in Birmingham, Jefferson County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the Sidewalk Film Festival, Sloss Music & Arts Festival, Magic City Classic, and civil rights commemorations. Our coverage extends to key organizations like the Birmingham Business Alliance and the Birmingham Civil Rights Institute, plus leading businesses in healthcare, finance, and manufacturing that power the local economy such as UAB Medicine, Regions Bank, and Encompass Health. As part of the broader HERE network, including HEREHuntsville.com, we provide comprehensive, credible insights into Alabama's dynamic landscape.


